Company profile

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

ABOUT CAPGEMINI
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. 

Responsibilities

• Assisting in resolving problems related to transactions, payments, or accounts,
• Responding to customer inquiries, both by phone and email,
• Reviewing financial data to identify trends or discrepancies,
• Providing information on how to use financial software,
• Maintaining accurate records of customer interactions.

Requirements

• Engineering practice and knowledge in technologies mentioned in this job add
• Establishes trust and credibility with customer accounts
• Shows clear dedication and commitment to business objectives
• Operates with no supervision in complex environments
• BA degree and fluent English

The employer offers

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on NAIS benefit platform, including Netflix, Spotify or Multisport.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to performance management tool GetSuccess supported by a transparent performance management policy

Application documents (CV) should be sent to the e-mail address: Recruitmentbpo.pl@capgemini.com / https://bit.ly/3YSIxyt